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About CSSC

About CSSC Operations

CSSC Hours of Operation

The CSSC Operations staff is available Monday – Friday 8am to 7pm ET, with the exception of our corporate observed holidays.

Holiday Schedule

HOLIDAY Calendar Year 2011 Calendar Year 2012
New Year’s Day December 31, 2010 January 2
Martin Luther King Day January 17 January 16
Memorial Day May 30 May 28
Independence Day July 4 July 4
Labor Day September 5 September 3
Thanksgiving Day November 24 November 22
Day after Thanksgiving November 25 November 23
Christmas Eve December 23 December 24
Christmas Day December 26 December 25

Note: Scheduled holidays occurring on Saturday will be observed the preceding Friday, and holidays occurring on Sunday will be observed the following Monday.

The Front-End systems are available for submission of risk adjustment and prescription drug data 24 hours a day, 7 days a week regardless of the holidays. The only exception would be from 5:00 PM EST - 10:00 PM EST on Sunday when the systems and equipment are routinely maintained.


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